GrubHub and Uber versus the ACA

Funny thing. We read the S-1 for the GrubHub IPO and we saw no reference to the difficult management task of supervising all the delivery guys. How can they be managed without a large central authority? And what about Uber? They’re likely to do an IPO, we’re told. But how can a company like this function without a big Taxi and Limousine Commission bureaucracy to scrub their every move? (France tried, unsuccessfully.)

Oh wait. In the case of GrubHub, the (mostly family owned) restaurants already have ways and relationships to do delivery; they’re just getting better use from them. And in the case of Uber, customer feedback is instantaneous; you don’t need Jack Welch to get rid of the bottom 10% of drivers, let alone some government bureaucracy. We thought the crew doing the ACA characterized themselves as hip and youth oriented; instead, they’re so old and outdated, with a 1917 model of economic organization.

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